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Frequently Asked Questions

Question: How long time does it take before I get my stuff?

Answer: 4-7 workdays from the time of shipping.

Question: Are there any costs, in addition to the sellingprice?
Answer: No, all costs (freight, vat, customs duties, etc), are included.

Question: What about a cooling-off period?
Answer: EU rules applies

Question: What about a complaint period?
Answer: EU rules applies.

Question: Can i suggest new products?
Answer: Of course!

Question: What does "unboxed" mean?
Answer: "Unboxed" means that the perfume is sold without the box (but in original container) or that it is sold as a tester.

If you have any other question, please contact us at info@taxfreeshop.net

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